Warranty Statement

SEEED guarantees to provide accurate descriptions and high quality product. If Customer has any problems with any executed purchase order, please notify SEEED within 60 days from

the date of shipment.

UNLESS OTHERWISE EXPRESSLY STIPULATED IN PERTICULAR AGREEMENT OR PURCHASE ORDER, SEEED MAKES NO WARRANTY OF FITNESS, SUITABILITY OR MERCHANTABILITY

OF THE PRODUCT FOR ANY PARTICULAR PURPOSE OR SPECIAL CIRCUMSTANCE.

Warranty Period

General Term    

Warranty Period of product sold by SEEED is 12 months as of the date of delivery.

SEEED will provide economic effort to replace or repair the product free of charge if the defects are caused due to reasons related to raw materials, designation, or

manufacturing process.

SEEED will repair, replace the product under reasonable charges to the customer if the product defects meets this Warranty Policy.

SEEED will repairs, replace the defective product, or provide on-site technical support for products exceeding the warranty period on reasonable fees.

Exceptions    

SEEED will refuse to provide warranty promises if:

a.Products have been beyond the warranty period; or

b.Defections are due to wrong use, un-proper maintenance or storage, or breach of user guides or menu provided by SEEED; or

c.Defections are results of Force Majeure, which shall mean any acts of law, natural disaster, war, riots, strikes, insurrections, tsunami, typhoon, earthquake, terrorism,

governmental sanctions, legislation changes or any similar event beyond such party’s reasonable control; or

d.Customer has conducted repair actions to the products.

e.For those specific product (e.g. Azure Sphere MT3620 Development Kit ) as notified to Customer expressly, in cases that the product is free from any Quality Defect and

the productpackage has been opened by Customer.

Returns & Refund

If you are not satisfied with a product you bought, for whatever reason, it is possible to return it for refund within 5 days of receipt (10 days for an exchange). Please first email us to [email protected] for return authorization.

We would like to kindly remind you that the customer is responsible for shipping the product back to our warehouse in China.

No returns will be accepted without having previously obtained a return authorization. All returns must be in its original mint and clean condition. Returns on damaged, scratched,        programmed, burnt, or otherwise 'played with' product will not be accepted. The product must then be returned in its original packaging with its receipt and a small note for the reason of the return.        The note will help us to serve you better and improve our products. Reimbursement will be denied for any products which do not conform to the above mentioned conditions.

Customer shall cover the cost of returning the product and need to pay for shipping (if you want a refund instead of a replacement). Shipping fees will only be refunded if the return is a result of a shipping error on SEEED’s part.

Since the third-party payment platforms, such as PayPal and Braintree (Credit Card), will charge standard service fees amounting to 3.5% on all processed transactions. For refund orders via PayPal and Braintree, a corresponding deduction of the service fee will be made to cover the associated payment processing.