We listen and take action – Seeed Bazaar #1
We are excited to announce the launch of the new Sydney warehouse to serve our lovely users based in Australia.
Firstly, we would like to thank you for your continuous support for Seeed. We are always trying to find ways to improve our customers’ shopping experience in direct response to your feedback. Over the course of ten years, the biggest complaint we hear from customers is that the shipping fees are too expensive, or take too long for the cheaper options. For a long time, we have focused on cutting shipping costs as much as we can, but there is only so much we can do since the shipping fees are determined by the shipping agents. So now, we are trying a different approach by setting up an overseas warehouse in Sydney. We hope this will improve the shopping experience for our Australian users and help resolve this longstanding problem.
How does it compare to the Shenzhen warehouse?
Take the ARDX Arduino Starter Kit for example: by purchasing the kit from the Australian website, you can get it for much cheaper, and in the same amount of time it would take to deliver from Shenzhen to Australia using DHL.
|Warehouse||Shipping Method||Delivery Time||Shipping fee|
|Shenzhen||SZ Post||15-35 days||$11.23|
|Sydney||Au Parcel||2-3 days||$ 6|
To celebrate the launch of the Sydney warehouse, orders over $68 placed in January on the Australian website can enjoy free shipping.
Products stocked in the Sydney warehouse can only be purchased from the Australian website. If you cannot find the products you want on the Australian site, we recommend you shopping from our local distributors in Australia. Here is the list of our local distributors in Australia.
We hope you will find the new move valuable and we’d love to hear what you think. If you have any other feedback regarding the new warehouse or anything else about the Seeed Bazaar, please let us know. We will do our best to consider each one carefully and put it into practice. Make it happen by dropping us a message at [email protected]. We look forward to hearing from you!